Skip to content
The Ibiza Rocks logo. A neon green guitar pick with the text Ibiza Rocks over it in lemon yellow.
Translate
Book events Book Hotel
Book events Book Hotel
Back to latest news

Life of An Ibiza Worker: Reception Team

6th January 2022

A summer spent in Ibiza is one packed with unforgettable moments. We caught up with Lili from our Reception Team at Ibiza Rocks, who has been with us for a number of seasons, helping to looking after our hotel guests from the moment they check-in to the hotel.

hotel reception check in desk with staff

Share this article

facebook twitter linkedin
ibiza-rocks-08-07-20-7-1

FIRSTLY, TELL US ABOUT YOUR ROLE AT IBIZA ROCKS…

The receptionist role is extremely diverse and great customer service skills are key! As a department that is here to assist guests 24/7, not only do we check guests in and out, but we are always on hand to deal with guest enquiries, requests & issues that may arise during their stay. To keep everything running as smoothly as possible, this means keeping in close contact with all other departments, especially Housekeeping, Maintenance and Reservations.

airplane shot of the island

“GET ME BACK!”

DESCRIBE YOUR SUMMER IN 3 WORDS…

WHY DID YOU WANT TO WORK FOR IBIZA ROCKS?

I’d already heard of the Ibiza Rocks brand back when I was living in the UK, so in summer 2018 when I saw they were looking for a hotel receptionist, I was immediately interested. Then from my very first interview, I knew there was a youthful and original vibe about the place that I felt a part of from the outset.

IN YOUR OPINION, WHAT’S IBIZA’S BEST HIDDEN GEM?

Around a 15/20 minute drive from Ibiza Rocks, the vantage point at Las Puertas del Cielo (The Gates to Heaven) offers the most breathtaking sunset views if you want a slightly less crowded alternative to Es Vedra or Benirrás for example.

Ushuaia Ibiza 2022 Closing Parties

…AND WHAT’S YOUR FAVOURITE CLUB NIGHT?

One of my favourite events over the years has been Dance or Die at Ushuaïa. In 2019 I spent almost every Tuesday night at Bodyworks (Hï) and then recovered just in time for Dance or Die on a Wednesday afternoon…

recruitment-export-5

WHAT ADVICE WOULD YOU GIVE TO SOMEONE APPLYING FOR A ROLE AT IBIZA ROCKS?

Whilst experience surely helps, remember it’s not the be-all and end-all. We value personality and above all, great customer service skills. (Language skills are always a help for the reception team too!) It sounds cliché but honestly, just be yourself and make sure your personality shines through.

WHAT’S BEEN YOUR FAVOURITE EVENT AT IBIZA ROCKS?

In my first few seasons I used to work Monday mornings but I’d always end the day down watching MK where there was always such a buzz!

THINKING OF WORKING IN IBIZA NEXT SUMMER?

Applications are now open for a number of roles at Ibiza Rocks Hotel. Apply to work as part of our in resort team for a summer packed with Balearic sunshine, the islands best pool parties, stunning views, unforgettable memories, the worlds most famous sunsets and so much more!

FIND OUT MORE

More articles

Charlie Sloth Drake Fire in the Booth

Top 10 'Fire in the Booth' Moments

The biggest freestyle platform in the world has certainly seen some big names pass through since it's launch over 10 years ago. As we're bringing it poolside every Thursday this summer with 'Fire in the Pool' we thought we'd take a closer look at some of the iconic moments that have made the show what it is today.

Read More
Claptone The Masquerade Pacha | Ibiza Opening Parties 2023

Pacha reveal 2023 summer roster in their 50th year

To celebrate their 50th Birthday, Pacha have revealed the familiar faces, and a new one, joining them every week this summer.

Read More
ArrDee Ibiza Rocks 2023 (3)

Latest Releases From Our 2023 Line-Up

Nothing gets us more excited for summer than brand new tracks that are perfect for the White Isle. In this week's 'New Music Friday' we've been treated to 4 tracks from our 2023 headliners alongside a host of other certified island bangers.

Read More
2023 on sale now
Plus Much More!