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Life As An Ibiza Worker: Reception Team

6th January 2022

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A SUMMER WORKING IN IBIZA

EPISODE 4: IBIZA ROCKS RECEPTION TEAM

A summer spent in Ibiza is one packed with unforgettable moments. We caught up with Lili from our Reception Team at Ibiza Rocks, who has been with us for a number of seasons, helping to looking after our hotel guests from the moment they check in with us.

3 WORDS TO DESCRIBE MY SUMMER… GET ME BACK!

LILI

WHY DID YOU WANT TO WORK FOR IBIZA ROCKS?

I’d already heard of the Ibiza Rocks brand back when I was living in the UK, so in summer 2018 when I saw they were looking for a hotel receptionist, I was immediately interested. Then from my very first interview, I knew there was a youthful and original vibe about the place that I felt a part of from the outset.

TELL US ABOUT YOUR ROLE

The receptionist role is extremely diverse and great customer service skills are key! As a department that is here to assist guests 24/7, not only do we check guests in and out, but we are always on hand to deal with guest enquiries, requests & issues that may arise during their stay. To keep everything running as smoothly as possible, this means keeping in close contact with all other departments, especially Housekeeping, Maintenance and Reservations.

IBIZAS BEST HIDDEN GEM?

Around a 15/20 minute drive from Ibiza Rocks, the vantage point at Las Puertas del Cielo (The Gates to Heaven) offers the most breathtaking sunset views if you want a slightly less crowded alternative to Es Vedra or Benirrás for example.

AND YOUR FAVOURITE CLUB NIGHT?

I love a good day event so you can’t go wrong with Zoo Project at Benimussa Park on a Sunday afternoon.. However one of my favourite events of the past 4 years has been Dance or Die at Ushuaia- in 2019 I spent almost every Tuesday night Bodyworks (Hi) and then recovered just in time for Dance or Die on a Wednesday afternoon..

”ONE PIECE OF ADVICE I’D GIVE TO SOMEONE APPLYING TO WORK AT IBIZA ROCKS WOULD BE… WHILST EXPERIENCE SURELY HELPS, REMEMBER IT’S NOT THE BE-ALL AND END-ALL. WE VALUE PERSONALITY AND ABOVE ALL, GREAT CUSTOMER SERVICE SKILLS. (LANGUAGE SKILLS ARE ALWAYS A HELP FOR THE RECEPTION TEAM TOO!). IT SOUNDS CLICHÉ BUT HONESTLY JUST BE YOURSELF AND MAKE SURE YOUR PERSONALITY SHINES THROUGH.”

WHAT’S BEEN YOUR FAVOURITE EVENT AT IBIZA ROCKS?

In my first few seasons I used to work Monday mornings but I’d always end the day down watching MK where there was always such a buzz!

THINKING OF WORKING IN IBIZA NEXT SUMMER?

Applications are now open for a number of roles at Ibiza Rocks Hotel. Apply to work as part of our in resort team for a summer packed with Balearic sunshine, the islands best pool parties, stunning views, unforgettable memories, the worlds most famous sunsets and so much more!

FIND OUT MORE

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