All of our teams have a passion and love for Ibiza so are here to make sure every step of your time spent with us is memorable and to ensure you have the best stay!
Whether you have questions about the hotel, need help or advice, or simply want to where the best secret beaches and cocktail bars are, we have dedicated Ibiza Rocks Hotel team member to help. Get in contact now or look for them at the Hotel when you arrive.
Available in the Hotel every day our Concierge Team are here to can help, advise and upgrade your experience to make your Ibiza trip better.
They live, eat and sleep Ibiza so if you are wanting more info on the island, things to do, the best beaches, the hottest club nights or just general tips and tricks, find them in our lobby and get all the info
THE ROCKS TEAM ALWAYS GO OUT OF THEIR WAY TO HELP. GAVE US ADVICE ON NIGHTS OUT / EVENTS / FOOD ETC. THEY MADE THE TRIP FOR ME.
Our reception is fully staffed 24-hours a day and ready to welcome you upon check in to the Hotel.
When you arrive they will be able to help you check in, and give you general guidance about your stay in the hotel, they can also help arrange extras you may need such as a safety deposit box in your room.
Our excellent travel team is based in London but they’ve all got experience of working and living in Ibiza so know exactly what they’re talking about. Get in touch if you want them to tailor make your trip, they’ll make it the best it can be for sure!
We booked directly with Ibiza Rocks and the team made it so much easier with us having to change dates
As you lie by the pool listening, it’s these guys who will soundtrack your summer – they are experts at bringing all the right vibes around the hotel, be it ramping up the party or easing you into the afternoon poolside.
Helping you live your best #Daylife our Elevated Hosts are on hand to make your event experience even better. Serving across all of our Elevated event areas whether you’re up high on the Balcony overlooking the pool party action or dancing on the iconic pink grass of our Terrace you’re guaranteed a unique, immersive and personalised experience you won’t find any where else on the island.
From serving ice cold cocktails to grilling those famous chicken pittas our Food and Beverage team are there to keep you hydrated. Check out the food options of the Hotel here.
Our dedicated Customer Service team are available in the Hotel everyday, so if you need any help, have questions or if you have any issues, they are your go to.