Can I stay in the Hotel if i’m under 18?
No sorry, Ibiza Rocks Hotel is strictly adults only so the minimum age requirement to stay in the Ibiza Rocks Hotel is 18 years old. You must be 18 years old at the time of check in.
All guests will be required to provide their passports on check-in and any guests found to be under the age of 18 (even if they turn 18 during their stay) will be asked to find alternative accommodation.
How to I book into the Hotel?
At IbizaRocks.com you’ll always find the best room prices for Summer 2022.
All availability and prices for our Hotel Rooms can be viewed in the fastest way by clicking “BOOK NOW” in the top right corner of the site and following the steps in our booking form. There you can compare prices of our different room options (from our basic room to a room in the heart of the action) and add any extras (such as breakfast, Spa & Prosecco) to view a total price.
Do I need to pay in full today?
No if you need payment flexibility then choose our Rocks Deposit Plan where all we need is just a 20% deposit (of the total price) to confirm your Hotel booking. The remaining balance will need to be paid in full anytime up until 14 days before your check in date.
Please note that if you are making a booking within 14 days before arrival, the full balance will need to be paid.
How do I pay off the rest of my booking?
Easy, you can either pay your remaining balance in full or in stages by speaking to our Hotel Sales Team. Catch them via Email on firstname.lastname@example.org or call us on 0207 952 2919 to pay your remaining balance.
You’ll just need your booking confirmation number handy and let our team know how much you would like to pay off.
Can someone else in my group make a payment?
Yes they can. If you are looking to use a new credit/debit card to make the payment (not the same card you used to make the deposit), all you need to do is contact our Customer Support Team
We’ll need you to confirm the booking cofirmation number and the lead guest email address in order to make the payment, and add them as a customer onto the booking.
Can I pay hotel room in different currency?
Being based out in Ibiza we price all our hotel stays in Euros. The different currency amounts shown on our website booking form is an INDICATIVE figure based on an average exchange rate at the time of booking.
I’m having trouble making a booking
If you are having trouble making a payment for your reservation in any way then please speak to our Customer Support Team and they will be happy to help.
Can I book flights through you?
We only offer accommodation but we recommend that you use www.skyscanner.net flight comparison for flights and HolidayTaxis for transfers.
When does the ibiza season start 2023?
Ibiza 2023 is set to be our biggest and longest summer yet! We’re opening our doors on the 30th March, and our rooms are on sale now! Make sure to book direct through our website to get the best rates with access to all of our Ibiza 2023 events included!