Our Team are online 10am-6pm (GMT) Monday to Friday. Leave us a message anytime.
Need a quick answer?
Check out our FAQs
For summer 2020 our open-air venue has been carefully redesigned with a range of socially distanced Day Beds and Sofas so that you and your crew can feel safe and have fun comfortably in your own space. This unfortunately means the event entry ‘General Admission’ tickets that would normally have been included in your stay are no longer valid.
However, exclusively for Hotel Guests we have created some brand new access options for all group sizes so you can join us poolside every day of your stay.
For all of our Poolside Sessions a section of the venue beds, tables or sofas will be available for Hotel Guests to reserve on the day free of charge and with no minimum spend*.
As a guest you’ll be able to reserve one of these spaces on the day from our Events Desk in the Hotel lobby. To maintain social distancing these will be issued on a first come first served basis so we highly recommend getting down early and booking your space.
*Please note this applies to our 2020 entertainment programme only
Located around the pool and along the Terrace book our Elevated bed and sofa spaces give you the ultimate experience. With access to our premium menus and bottle service you can order ice cold drinks and delicious fresh food from your venue host, take a dip in the pool, soak up the sun-drenched beats and eat, drink and dance the day away.
With this option you get:
Speak with our Concierge Team now or fill in the form in the link below:
Request Via Concierge
