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240503_IBIZAROCKS-4369 230926_IBIZAROCKS_CRAIGDAVID_TS5-8308-min customer care
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We’re here to help

From the moment you arrive, our trained team and on site security work behind the scenes to keep everything running safely and smoothly. And if you ever need support, our friendly Customer Care team are always close by.

You can speak to them around the Hotel or dial 9 from any room phone.

The staff were brilliant, really friendly and helpful. Whether it was at the front desk, the bar, or housekeeping, everyone was polite

Layla M

Stayed 2025

The staff were friendly and always around if you needed anything, which made things feel really chill and easy

Hattie R

Stayed 2025

The staff were all amazing and so lovely… They seem more like friends by the end of our stay

India T

Stayed 2025

Spotlight on Safety

We ask our guests Look out for yourselves, your friends, and respect our team

Everyone’s here to have a good time, but we have zero tolerance for any behaviour that puts others at risk. No judgment. Just don’t be a d*ck.

Look out for your friends

Trust Your Instincts

Drink Responsibly

Don’t take drugs

Don’t climb balconies

Stay hydrated

Ask for help

Want to join the team?

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Arrival Wed 25 Mar

Departure Thu 26 Mar

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