We're online 10am-6pm (GMT), 7 Days a week. But leave us a message anytime.
Need a quick answer?
Check out our FAQs
Now more than ever we appreciate that plans can change at very short notice. That’s why for Summer 2021 we’ve refreshed our booking options to make reserving a Hotel Room or Poolside Space easier, flexible and worry-free.
Book into Ibiza Rocks Hotel for 2021 now and take advantage of our most flexible booking terms ever.
Thinking about booking for 2022? Click here.
Only on ibizarocks.com are you guaranteed to get the best room prices. Book direct with us and save up to 20% compared to any other website or travel agent.
With our super low deposits you’ll need to pay only 20% of your reservation up front with the rest due anytime up until 72 hours before you arrive.
Pay your remaining balance any time you like with our fully flexible payments. You can pay all off at once, pay it off gradually or split the bill evenly between your group.
You can cancel your stay free of charge any time up until 72 hours before you arrive and receive a full refund*.
*This applies to new 2021 bookings made from 09 April 2021 only.
No all we need from you today is a 20% deposit (of the total price) to confirm your Hotel booking. The remaining balance will need to be paid in full anytime up until 72 hours before your check in date.
Please note that if you are making a booking within 3 days before arrival, the full balance will need to be paid.
Easy, you can either pay your remaining balance in full or in stages by speaking to our Hotel Sales Team. Catch them via Email on hotelsales@ibizarocks.com or call us on 0207 952 2919 to pay your remaining balance. You’ll just need your booking confirmation number handy.
In the unfortunate event that you are unable to travel due to Covid, but the hotel is open and operating as planned, then our team will help you to move your booking to a future date in the same year.
If no other date works for you, then we would look to issue you with a flexible voucher equal to what you have paid for your trip so that you can join us the next summer.
In the unlikely event that the Spanish Government impose restrictions that mean we are unable to accept your booking then our team will help to move you to a future date in the same year.
If no other date works for you, then we would process a full refund as per our terms and conditions.
For Summer 2021 our famous hotel poolside has been set up exclusively with a choice of day bed, sofa and table options. Open to Hotel and non-Hotel guests reserve your space before you arrive with our new flexible day pass terms.
Ibiza Rocks Hotel guests who reserve a day bed, sofa or table at any event will receive the full price of their day pass back as credit to spend on food and drinks. Find Out More
Pay less today for your space. With our super low deposits you’ll need to pay only 20% of your reservation on booking with the rest due anytime up until 1 week before you arrive.
Pay your remaining balance any time you like with our fully flexible payments. You can pay all off at once, pay it off gradually or split the bill evenly between your group.
You can move to a new event date* or cancel your booking free of charge any time up until 72 hours before the event and receive a full refund. This also applies if for any reason an event is cancelled.
*Subject to availability.
All of our hotel poolside spaces are reserved by purchasing a day pass. This is paid online in advance and locks in your entry and your bed, sofa or table for the day. Standard passes start at €30 a person and Premium at €50.
If you are not staying in the Ibiza Rocks Hotel in addition to the day pass your group needs to spend a minimum of €30 per person (€50 for premium spaces) on food and drinks at the event.
Yes all our events are open to both Hotel and non-hotel guests. You’ll just need reserve a Daybed, Table or Sofa online through our site and meet the Minimum Spend per person on the day.
As a Hotel guest we strongly advise you purchase a day pass online before you arrive.
There is no minimum spend expectation for hotel guests and you will receive the full price of your Day Pass back as credit to spend on food and drinks on the day (this will be on a voucher card given to you at the welcome desk).
On some ‘Sold Out’ events there could be some final spaces held back for Hotel customers on a first come first served basis. Speak to our team in the Hotel to find out more.
No when you reserve your Daybed, Table and/Sofa you have the choice to pay in full or with just a 20% deposit. The deposit option is only available if you are booking more than 1 week before the event.
If you have paid a deposit, then the remaining balance for your booking must be paid 14 days (2 weeks) before the event. You can do this online by visiting www.myeasol.com and logging in with your account details. Failure to do so may result in your event space being resold.
In the unfortunate event that you are unable to travel due to Covid less than 72 hours before an event, then our team will help you to move your booking to a future date in the same year.
In the unlikely situation that an event is cancelled and we are unable to accept your booking then our team will help to move you to a future date in the same year.
If no other date works for you, then we would process a full refund as per our terms and conditions
Got a question?
We're online 10am-6pm (GMT), 7 Days a week. But leave us a message anytime.
