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Frequently Asked Questions


Find answers to our most frequently asked questions regarding our events. Not found what you were looking for? Find our contact details below.

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Do I have to be 18+ to come to the event? caret-down

Yes, all events at Ibiza Rocks are strictly 18+. You may be asked to provide identification on the door of the event.

What time do the events start and end? caret-down

Our events do have different start and finish times. Generally speaking though the doors open at 2pm and close at 9pm.

What time do I have to arrive by? caret-down

Last entry is 5pm. If you have not arrived by this time then you will not be allowed entry or your Day Bed, Sofa or Table may be resold.

When will the lineup be announced? caret-down

We are very excited to announce our full calendar of Poolside Sessions over the next couple of months. Watch this space 😉

Can I buy food at the venue? caret-down

Yes we have a delicious venue menu available covering everything from premium bottles to pizzas. We have options to cater for all dietary requirements whether vegetarian, vegan or gluten free.

Is there disabled access at Ibiza Rocks? caret-down

Yes we have stairlifts and elevators across the hotel and venue to enable easy access.

Do I need to print my confirmation / tickets? caret-down

You are not required to print off your booking confirmation, as long as you can present it on your phone or mobile device on arrival you will be able to enter the Venue.

Can we arrive without the lead booker? caret-down

Yes, as long as you have a copy of the booking confirmation on you (can be on a mobile device), and let the Team know your lead booker will be joining you later, you will be able to enter the Venue.

Can I reserve a space on the day? caret-down

Not necessarily, You can take the chance that event spaces will be available to book on the day from our venue team. However, if you really want to be there we would strongly recommend booking in advance so you don’t miss out!

Is there anything I should / shouldn’t remember to bring? caret-down

All you are required to bring to a Poolside Session is a copy of your booking confirmation which can be presented on your phone or mobile device. We would recommend bringing sun cream and a towel should you decide to take a dip in the pool. Poolside lockers are available in case you bring any valuables.

How can I get to Ibiza Rocks? caret-down

If you are staying in San Antonio then Ibiza Rocks is just a five minute walk from the West End and Sunset Strip. It won’t cost you any more than €10 if travelling by Taxi in San An.

For those not staying in San Antonio, you can get a bus from most resorts on the island to the San Antonio Bus Station which is then around 10 minutes walk to Ibiza Rocks. There is also a taxi rank just outside the hotel for when you are leaving.

Contact Us

Need a quick answer about bookings, events, upgrades, the best deals or simply some local island info? Our Sales Team are here to help.

PHONE: 0207 952 2919

Ibiza Rocks Hotel
Carrer de Cervantes, 27, 07820
Sant Antoni de Portmany,
Illes Balears, Spain
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