Find answers to our most frequently asked questions regarding our poolside sessions. Not found what you were looking for? Find our contact details below.
Yes, entry at Ibiza Rocks is strictly 18+. You may be asked to provide identification on the door of the event.
Yes our venue pool will be open this summer although there may be some restrictions in place to help with capacity and social distancing
Our events do have different start and finish times. For Poolside Sessions generally speaking the doors open at 2pm and close at 9pm
Last entry will be listed on the event pages. For Poolside Sessions is 5pm. If you have not arrived by this time then your Day Bed, Sofa or Table may be resold.
Our Poolside Session line up for the summer is now available – special guests appearances may be planned across the season so watch this space
Your safety this summer, as every summer is always our number 1 priority and we want to ensure that you feel as comfortable and safe in our environment as possible whilst also maintaining an enjoyable holiday experience.
Last year Ibiza Rocks Hotel obtained the highest level certification for COVID-19 protocols and Health Risk Prevention, a certificate issued by the Spanish Tourism Ministry through the Institute for Spanish Tourism Quality. We will be maintaining these standards through 2021 and beyond.
You can read all about our safety measures here
Yes we have a delicious menu available to order to your space. We have options to cater for all dietary requirements whether vegetarian, vegan or gluten free
Yes we have stairlifts and elevators across the hotel and venue to enable easy access.
Yes, there are lockers available to rent for the day. Premium space holders have a locker space included in their reservation.
You are not required to print off your booking confirmation, as long as you can present it on your phone or mobile device on arrival you will be able to enter the Venue.
Yes, as long as you have a copy of the booking confirmation on you (can be on a mobile device), and let the Team know your lead booker will be joining you later, you will be able to enter
Not necessarily, You can take the chance that spaces will be available to book on the day from our venue team. However, if you really want to be there we would strongly recommend booking in advance so you don’t miss out! That goes for Hotel and non-Hotel guests
At the time of writing this answer you are required to wear a mask when moving around the venue, hotel reception and any other public areas but not if you are seated at your Table, Bed, Sofa or in the pool.
Please ensure you bring a mask with you we will have some additional ones at Reception should you need one.
All you are required to bring to a Poolside Session is a copy of your booking confirmation which can be presented on your phone or mobile device. We would recommend bringing sun cream and a towel should you decide to take a dip in the pool. Poolside lockers are available in case you bring any valuables. (Towels and lockers included in premium bookings)
If you are staying in San Antonio then Ibiza Rocks is just a five minute walk from the West End and Sunset Strip. It won’t cost you any more than €10 if travelling by Taxi in San An.
For those not staying in San Antonio, you can get a bus from most resorts on the island to the San Antonio Bus Station which is then around 10 minutes walk to Ibiza Rocks. There is also a taxi rank just outside the hotel for when you are leaving.
Need a quick answer about bookings, events, upgrades, the best deals or simply some local island info? Our Sales Team are here to help.
Ibiza Rocks Hotel
Carrer de Cervantes, 27, 07820
Sant Antoni de Portmany,
Illes Balears, Spain