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Your Elevated Booking Options

Event Day Bed, Table & Sofas

As an Ibiza Rocks Elevated guest affected by the enforced cancellation of events you can see all of the options currently available to you here. Take a look at what will work best for you and use the form at the bottom of this page to submit your request. Our Events Team can help with any further questions.

Option 1

Move to any Poolside Session

Still heading to Ibiza this summer? You can transfer your current reservation over to any of our brand new Poolside Sessions and we’ll add an extra +20% to your minimum spend. That’s 20% more poolside food and drinks on us!

With this option you get:

  • 20% extra added to your minimum spend on us
  • Ultimate flexibility. We can move your booking over to any Poolside Session event on our 2020 calendar free of transfer charge.
  • Nothing more to pay until the event day. Your remaining balance can be settled at anytime leading up to the new date or on arrival at the venue.

Option 2

Convert to a flexible voucher

We can convert your current booking into a flexible voucher that you can then use for any pool party in 2021* and we’ll add an extra +20% to your minimum spend. That’s 20% more poolside food and drinks on us!

With this option you get:

  • 20% extra added to your minimum spend on us
  • Ultimate flexibility. We can move your booking over to any pool party event on our 2021 calendar* free of charge.
  • Nothing more to pay until the event day. Your remaining balance can be settled at anytime leading up to the new date or on arrival at the venue.

*Full terms of use can be found here

Poolside Beds | VIP | Ibiza Rocks 2019

Option 3

Apply for a refund

You can apply for a refund subject to the terms and conditions of our event day bed, sofa and table provider.

  • Refund payments may be subject to delay as per discretion of provider.
  • Refunds at this time can only be claimed for cancelled events only.

Request your option

Let us know which of these options you would like to request using the form below and we’ll email you back with further information on next steps.

If you have any questions check out our FAQs page or if you want to discuss your options further you can use the same form to get in touch with our dedicated Events Team who can help with any further questions.

*Terms and Conditions: By submitting this form you are not confirming your option but simply requesting it. Our Events Team will contact you where required to request confirmation of your choice. You are free to change your option up until the point our team confirms and processes it with you. Individual terms and conditions apply to all requested options. Exchanges are subject to minimum spend and availability and are valid for Ibiza Rocks pool parties only not for ‘festival’ shows or special one-off events.