Our Team are online 10am-6pm (GMT) Monday to Friday. Leave us a message anytime.
Looking for the best Hotel deals?
Find out more
As an Ibiza Rocks Elevated guest affected by the enforced cancellation of events in May/June you can see all of the options currently available to you here. Take a look at what will work best for you and use the form at the bottom of this page to submit your request. Our Events Team can help with any further questions.
You can exchange your current reservation over to any pool party later in 2020 or in 2021* and we’ll add an extra +20% to your minimum spend. That’s 20% more poolside food and drinks on us!
With this option you get:
*Full terms of use can be found here
You can apply for a refund subject to the terms and conditions of our event day bed, sofa and table provider.
Let us know which of these options you would like to request using the form below and we’ll email you back with further information on next steps.
If you have any questions check out our FAQs page or if you want to discuss your options further you can use the same form to get in touch with our dedicated Events Team who can help with any further questions.
*Terms and Conditions: By submitting this form you are not confirming your option but simply requesting it. Our Events Team will contact you where required to request confirmation of your choice. You are free to change your option up until the point our team confirms and processes it with you. Individual terms and conditions apply to all requested options. Exchanges are subject to minimum spend and availability and are valid for Ibiza Rocks pool parties only not for ‘festival’ shows or special one-off events.
