Contact Us chat Book Now
cross
Check-in Check-out
calendar
home-page-1
cross

We're online now 🙌

We're offline 😴

We're online 10am-6pm (GMT) Monday to Friday. But leave us a message anytime.

Need a quick answer?

Check out our FAQs
secondary-bottom-right-2

Ibiza Rocks x Booking.com Reservation Terms

Booked a regular rate?

Just a heads up to let you know that within 48 hours of booking we will be taking a small deposit from the card you used when booking. This deposit will be equal to the cost of your first night’s stay (as per Booking.com’s terms and conditions).

If this is an issue our Travel Team do offer flexible terms meaning you can delay this deposit payment or if you have multiple room bookings and the deposit for the first night is large amount we can also offer you the option to split it into 2 payments. Speak to our Travel Team to discuss your options they are available every weekday 10am-6pm.

Booked a non refundable rate?

As you have booked a Non-Refundable room with us we will need to take a pre-payment of the full cost of your booking. This will be debited from your card within 24 hours of booking.

Our team can give you the option to split this payment into instalments but the full amount would still need to be paid at least 4 weeks before arrival. Speak to our Travel Team to discuss your options they are available every weekday 10am-6pm.

Want to cancel and rebook?

There could be a better deal for you direct with IbizaRocks.com. Speak to our Travel Team to discuss your options they are available every weekday 10am-6pm.

Got a question?

We're online 10am-6pm (GMT) Monday to Friday. But leave us a message anytime.

sarah (1) lisa (2) Travel Team Harry

Get in touchchat

We're online now 🙌

We're offline 😴