Contact Us chat Book Now
cross
Check-in Check-out
calendar
home-page-1
cross

We're online now ūüôĆ

We're offline ūüėī

We're online 10am-6pm (GMT) Monday to Friday. But leave us a message anytime.

Need a quick answer?

Check out our FAQs
secondary-bottom-right-2

Frequently Asked Questions

Covid-19 Safety

Find answers to our most frequently asked questions regarding your safety at Ibiza Rocks Hotel regarding Covid-19. Not found what you were looking for? Find our contact details below.

Back to FAQs menu

FAQS

What safety measure have you implemented at Ibiza Rocks following Covid-19? caret-down

Your safety is our top priority so this summer we’ve put a wide range of extra measures in place in our hotel and venue to keep you and all of the Ibiza Rocks Team as comfortable and safe as we possibly can.

We have partnered with¬†SGS, the world‚Äôs leading inspection, verification, testing and certification company who are working closely with us to¬†obtain the ‚ÄúSafe Tourism Certified‚ÄĚ certification from the ICTE (Spanish Tourist¬†Quality Institute) in our Hotel & Venue.

Be assured that with these measures Ibiza Rocks Hotel and Ibiza Rocks Venue are following all the protocols as set out Spanish public health authority and have a contingency plan in place in case of any infections.

Do I have to wear a facemask? caret-down

In Spain it is currently mandatory to wear a face mask in public. The police have the power to enforce fines of up to ‚ā¨100 for non-use. There are exceptions around eating & drinking and in certain spaces like the beach for example.

Inside the Hotel you are required to wear a mask when moving around passing through corridors, reception and any other public areas but not if you are eating/drinking in our venue.

Please ensure you bring a mask with you we will have some additional ones at Reception should you need one. Our team can answer any questions on arrival, or if you would like to in advance send us an email to customerservice@ibizarockshotel.com

Is social distancing in operation? caret-down

In Spain it is necessary to keep a 1.5 metre distance from other groups.

Please refrain from standing up and moving around too much as this is considered as a risk in these current times so we urge you to remain seated at your beds as much as you can.

Can I go in the pool? caret-down

Yes although there may be some restrictions to help with social distancing.

Will the bars be open? caret-down

To ensure and adhere to strict social distancing measures, our bars will not be accessible to customers as we will be operating tables, bed & sofa service only.

Contact Us

Need a quick answer about bookings, events, upgrades, the best deals or simply some local island info? Our Sales Team are here to help.

PHONE: 0207 952 2919
EMAIL: HOTELSALES@IBIZAROCKS.COM
FACEBOOK MESSENGER: SEND MESSAGE

Ibiza Rocks Hotel
Carrer de Cervantes, 27, 07820
Sant Antoni de Portmany,
Illes Balears, Spain
Google Maps