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Frequently Asked Questions

Guest Safety

Find answers to our most frequently asked questions regarding your safety at Ibiza Rocks Hotel. Not found what you were looking for? Find our contact details below.

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What safety measure have you implemented at Ibiza Rocks following Covid-19? caret-down

Your safety is always our top priority so we put a wide range of extra measures in place in our hotel and venue to keep you and all of the Ibiza Rocks Team as comfortable and safe as we possibly can.

We have partnered with¬†SGS, the world‚Äôs leading inspection, verification, testing and certification company to¬†obtain the ‚ÄúSafe Tourism‚ÄĚ certification last summer from the ICTE (Spanish Tourist¬†Quality Institute) making our Hotel & Venue one of the island’s safest.

All the measures we have in the Ibiza Rocks Hotel and Ibiza Rocks Venue are following the rules set out but the Spanish public health authority with contingency plans in place in case of any cv-19 infections. However, should these restrictions change we will be keeping our FAQs up to date with the latest information across the summer.

Do I have to wear a facemask? caret-down

At the time of writing in Spain it is currently mandatory to wear a face mask in public. There are exceptions around eating & drinking and in certain spaces like the beach for example but the police will fine you for not wearing one when you should be

Inside the Hotel right now you are required to wear a mask when moving around passing through corridors, reception and any other public areas but not if you are eating/drinking in our venue. However, we’re hopeful this will be lifted as we get closer to the summer.

Please ensure you bring a mask with you we will have some additional ones at Reception should you need one. Our team can answer any questions on arrival, or if you would like to in advance send us an email to

Is social distancing in operation? caret-down

In Spain currently it is necessary to keep a 1.5 metre distance from other groups at all times. However, we’re hopeful this will be lifted as we get closer to the summer.

Can I go in the pool? caret-down

Yes both of our pools in the Hotel and Venue will be open although there may be some restrictions on capacity at times to help with social distancing.

Will the bars be open? caret-down

Yes all our Hotel bars will be open but will be operating tables, bed & sofa service only. Like all measures we’re hopeful this will be lifted as we get closer to the summer.

Contact Us

Need a quick answer about bookings, events, upgrades, the best deals or simply some local island info? Our Sales Team are here to help.

PHONE: 0207 952 2919

Ibiza Rocks Hotel
Carrer de Cervantes, 27, 07820
Sant Antoni de Portmany,
Illes Balears, Spain
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