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Our Team are online 10am-6pm (GMT) Monday to Friday. Leave us a message anytime.

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FREQUENTLY ASKED QUESTIONS

Find answers to our most frequently asked questions. Need more help? Click below.

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MAKING A BOOKING

HOW DO I BOOK THROUGH IBIZA ROCKS? caret-down

IbizaRocks.com guarantees the best room prices for Summer 2020.

All availability, prices and room options can be viewed in the fastest way by clicking “BOOK NOW” in the top right corner of the site and following the steps in our booking form. There you can compare prices of our rooms and add extras to view a total price. Once you have completed a payment (deposit or full amount) an email will be sent to you to confirm your booking has been made.

ARE EVENT TICKETS INCLUDED? caret-down

If you are staying in the Ibiza Rocks Hotel over the date of any scheduled event, all tickets are included in the cost of your room if you book directly through us.

If you have booked with an alternative agent you will need to check with them whether your tickets are inclusive.

CAN I PAY IN £ (STERLING)? caret-down

We price all our holidays in Euros as we are a Spanish company. The GBP amount shown on our booking form is an estimate based on an average exchange rate.

HOW CAN I PAY FOR MY RESERVATION? caret-down

You can get in touch with our Travel Team via Email on hotelsales@ibizarocks.com or via Facebook to find out your remaining balance. To pay off the remaining balance, you will need to call 0207 952 2919.

CAN I PAY A DEPOSIT? caret-down

We require just a 5% deposit (of the total price) for the Ibiza Rocks Hotel and the remaining balance will need to be paid in full 2 weeks before departure. This can be done by calling us on 0207 952 2919.

Please note that if you are making a booking within 2 weeks before departure, the full balance will need to be paid.

I AM HAVING DIFFICULTY MAKING A PAYMENT FOR MY BOOKING? caret-down

If you are having trouble making a payment for your reservation in any way please contact our Travel Team through one of the methods here.