Contact Us chat Book Now
cross

calendar Book Hotel caret-down

Check-in Check-out
calendar
home-page-1
cross

We're online now 🙌

We're offline 😴

We're online 10am-6pm (GMT), 7 Days a week. But leave us a message anytime.

Need a quick answer?

Check out our FAQs
secondary-bottom-right-2

Your Elevated Booking Options

Event Day Bed, Table & Sofas

As an Ibiza Rocks Elevated guest in 2020 affected by the enforced cancellation of events you can see all of the options currently available to you here. Our Team can help with any further questions.

Option 1

Move to any 2020 Poolside Session

Still heading to Ibiza this summer? You can transfer your current reservation over to any of our brand new Poolside Sessions and we’ll add an extra +20% to your minimum spend. That’s 20% more poolside food and drinks on us!

With this option you get:

  • 20% extra added to your minimum spend on us
  • Ultimate flexibility. We can move your booking over to any Poolside Session event on our 2020 calendar free of transfer charge.
  • Nothing more to pay until the event day. Your remaining balance can be settled at anytime leading up to the new date or on arrival at the venue.

Option 2

Convert to a flexible voucher

We can convert your current booking into a flexible voucher that you can then use for any poolside session in 2021* and we’ll add an extra +20% to your minimum spend. That’s 20% more food and drinks on us!

With this option you get:

  • 20% extra added to your minimum spend on us
  • Ultimate flexibility. We can move your booking over to any poolside session event on our 2021 calendar* free of charge.
  • Nothing more to pay until the event day. Your remaining balance can be settled at anytime leading up to the new date or on arrival at the venue.

*Full terms of use can be found here

Poolside Beds | VIP | Ibiza Rocks 2019

Request a Refund

As it has now been over 60 days since we announced the cancellation of our August and September events, anyone who has not yet requested a refund has automatically had their tickets converted to a Flexible Voucher and a refund is no longer available.

Please refer to Option 2 for your new ticket options and to request your voucher contact our team below.

Got a question?

We're online 10am-6pm (GMT), 7 Days a week. But leave us a message anytime.

sarah (1) lisa (2) Travel Team Harry

Get in touchchat

We're online now 🙌

We're offline 😴