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Booking Amendment Portal

With still a level of uncertainly around international travel for the coming weeks we have had to make the really tough decision to push back the opening of the Ibiza Rocks Hotel to the 15th June.

We are more than mindful that this negatively impacts your reservation/booking with us and for that, we are truly sorry. On this page below we have collated all the options available to you for your booking so have a read through and then let us know what you would like to do. If you have any questions at all you can contact our team at any time.

We want to thank you for your patience and understanding in these continued unprecedented times and once again, we sincerely apologise for the inconvenience that this causes you.

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Hotel Guests

As a Hotel guest booked to join us before the 15th June 2021 there are several different options available to you:

1. Move to new dates

Still want to escape to Ibiza this summer? If you know when you’d like to join us poolside either later in 2021 or even in 2022 our team can help move your reservation to new dates straight away free of charge.

2. Convert your booking to a flexible voucher

Not sure exactly when you want to join us just yet? No problem. Our team can convert the full value of your reservation into a flexible voucher. You can use your voucher balance to rebook for later in 2021 or Summer 2022. Whatever dates you choose when you rebook we’ll give you an extra 10% off your new reservation

3. Discuss your options

Not sure what is best for your group? Have any additional questions? Our team can help take you through your options and select the best one for you.

4. Request a refund

You can request a refund of your reservation value paid so far. This will be processed within 60 days from you submitting your request as per Spanish regulations and our booking terms and conditions.

These options only apply to customer who have booked their stay directly through www.ibizarocks.com. If you have booked via a 3rd party website or travel agent you will need to get in contact with them directly to discuss your options as their terms and conditions may vary.

Send Your Request

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Event Guests

As a event guest booked to join us before the 15th June 2021 there are several different options available to you:

1. Move to new dates

If you know when you’d like to join us poolside either later in 2021 or even in 2022 our team can help move your day bed / sofa or table reservation to new dates straight away free of charge (subject to availability).

2. Convert your booking to a flexible voucher

Not sure exactly when you want to join us just yet? No problem. Our team can convert the full value of your reservation into a flexible voucher. You can use your voucher balance to rebook for another event later in 2021 or Summer 2022.

3. Discuss your options

Not sure what is best for your group? Have any additional questions? Our team can help take you through your options and select the best one for you.

4. Request a refund

You can request a refund of your reservation value paid so far. This will be processed within 60 days from you submitting your request as per Spanish regulations and our booking terms and conditions.

Send Your Request